Purveyors of high quality teas and sundries
New pottery arrival from Kyushu.
LEAFNCUP GRAND OPENING 30% OFF
Flat shipping cost up to 500 grams.
Please allow 24 business hours to process your order. After your order has been processed it will take 5-7 business for your order to arrive. Please understand that we have no control over the packages that have already been dispatched. You will be provided with a tracking number via email to help you track your package.
Please be aware that due to the nature of our supplies, large orders may incur longer processing times.
Shipping & Prices
We use express mail service (EMS)
Destination & Prices
Oceania, North America, Central America,
South America & Africa
up to 500g
*Please note that we do not ship domestically ( within Japan).
**For shipments over 1kg please contact us directly.
All regular orders are shipped via EMS specialty envelopes for optimal speed and prices. The shipping may take 5-10 business days depending on the region. We will require 24 hours to process your order. Please bear in mind that these are estimates only as provided by the Japan Postal Service and at certain times of the year (Christmas/New Year) there may be additional delays.
For specialty orders from our pottery section, we will ship your order via EMS first class post, as the contents are insurable. If you discover your order has been damaged in any way during transit, please contact us as soon as possible with your order details, shipping invoice, and photos of the damaged item(s), and we will process a refund. Please find more information on our refund policy below.
In the highly unlikely event that you are not completely satisfied with one of our products, please do not hesitate to contact us by email at email@example.com. After reviewing your claim, we will endeavor to compensate you with a replacement, store credit or a refund through paypal.
*Please be aware we cannot be held responsible for any damages incurred during shipping and handling.
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