LEAFNCUP

Japanese green tea Leafncup logo

Purveyors of high quality teas and sundries

SHIPPING

RATES AND DELIVERY

Green tea leaf from Leafncup
Green tea leaf from Leafncup

Time

Please allow 24 business hours to process your order. After your order has been processed it will take 5-7 business for your order to arrive. Please understand that we have no control over the packages that have already been dispatched. You will be provided with a tracking number via email to help you track your package.

Please be aware that due to the nature of our supplies, large orders may incur longer processing times.

International

Shipping & Prices

We use express mail service (EMS)

Weight

Destination & Prices

Asia

Oceania, North America, Central America,

Middle East

Europe

South America & Africa

up to 500g

14.00 US$

20.00 US$

22.00 US$

24.00 US$

600g

15.40 US$

21.80 US$

24.00 US$

27.40 US$

700g

16.80 US$

23.60 US$

26.00 US$

30.80 US$

800g

18.20 US$

25.40 US$

28.00 US$

34.20 US$

900g

19.60 US$

27.20 US$

30.00 US$

37.60 US$

1000g

21.00 US$

29.00 US$

32.00 US$

41.00 US$

*Please note that we do not ship domestically ( within Japan).

**For shipments over 1kg please contact us directly.

 

Package

All regular orders are shipped via EMS specialty envelopes for optimal speed and prices. The shipping may take 5-10 business days depending on the region. We will require 24 hours to process your order.  Please bear in mind that these are estimates only as provided by the Japan Postal Service and at certain times of the year (Christmas/New Year) there may be additional delays.

 

For specialty orders from our pottery section, we will ship your order via EMS first class post, as the contents are insurable. If you discover your order has been damaged in any way during transit, please contact us as soon as possible with your order details, shipping invoice, and photos of the damaged item(s), and we will process a refund. Please find more information on our refund policy below.

 

 

Return Policy

In the highly unlikely event that you are not completely satisfied with one of our products, please do not hesitate to contact us by email at leafncuporders@gmail.com. After reviewing your claim, we will endeavor to compensate you with a replacement, store credit or a refund through paypal.

 

*Please be aware we cannot be held responsible for any damages incurred during shipping and handling.

 

 

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